Welcome to our Frequently Asked Questions (FAQ) page. Here you will find a collection of answers to our most commonly asked questions. The page contains information concerning.
- General questions
- Product-related questions
- New retailer questions
ICC’s Incoterms 2010 is used for delivery terms – all prices are ex. freight cost. Preferred delivery terms are DAT, DAP or EXW. EXW orders will be added EXW fee of EUR 150.
UK orders at the value of min. GBP 950,- are carriage paid – except to the UK Islands - will be added our forwarder’s current freight charges.
EIRE orders at the value of EUR 1.500 are Carriage Paid.
Freight costs will be calculated at UK 7% / Ireland 10% / Italy 10%/Finland 13% /Sweden 7% / Spain 14% / Portugal 16% / Benelux 8% of the order amount, however min. GBP 15/ EUR 20”
PL, CZ & the Baltic countries deliveries at the value of EUR 6.500 are carriages paid. Freight costs will be calculated at 11% of the invoice amount. However min. EUR 30.
For countries not mentioned in the above terms, freight cost for DAT or DAP delivery will be calculated and advised for customers confirmation before shipment of the order.
Easiest question of the year, to log in our retailer webshop, just click right here.
The Minimum Opening Order (MOO) differs from country to country, to find your MOO please see the specific countries below:
Denmark: 5.000 DKK
Norway: 7.500 DKK:
United Kingdom: 1.000 GBP
Sweden, Austria, Spain, Italy, Portugal, Czech Republic, Belgium, Finland, Germany, Ireland, Luxembourg, Netherlands, Poland & Switzerland, and other countries not listed: 1.000 EUR
Once you have really joined the family there are no strings attached. Our desire is to expand our family so the entire world can fall in love with our aesthetics and we would love you to tag along.
We have created the shopping experience to run as smoothly as possible. You can order in the comforts of your sofa or even on-the-go. Order whenever it suits you, at our webshop. If you have some questions concerning some of the products, just grab a hold on us we are always available to offer competent support.
If you hate to wait forever for your goods, you are in luck. We offer quick deliveries from our local warehouse in Denmark, where our designs are carefully nurtured, packed and dispatched with kisses and love. We often dispatch already the day after your order! If you have any special requirements or wishes please make us aware, so we can create the best possible solution.
Well, we are glad you asked. Be ready to be amazed by our extensive high-resolution product and mood images, ready for your disposal. Once you have a login to the wholesale universe, you can find an extensive image database with all the images you dream of.
Yes, we absolutely do. We love inspiring our customers with our visual style. We publish at least two physical catalogues every year - an Autumn / Winter catalogue (AW) and a Spring / Summer catalogue (SS). To ensure that you have access to the most current designs and trends, we have an online catalogue so you can sit in your comfort in your home and see our wide selection. If there is furniture, home décor items etc. that you are interested in, please feel free to contact us and we will be happy to help you locate it.
We have compiled our design goodies in a resource section, where you can browse some of the previous catalogues for design treats.
The chances are surely in our favour. We are the proud owners of an impressive selection of high-quality interior design products for all rooms of the house. Just mention a room and we have the design products to satisfy your needs.
We keep our designers on their toes and we are constantly trying new colours, materials and expressions for our designs. We offer two main collections every year plus a large Christmas collection and several smaller collections. But we also care for the classics, that never go out of style. In this family, you find the best from both worlds.
We have two large collections a year an Autumn / Winter collection (AW) and a Spring / Summer collection (SS). We furthermore release smaller collections during the year, for example, Christmas, Easter, an extra Spring / Summer collection etc. We are trying to stir up the design game and not letting fixed collections set the standard for the release of our products. If we are inspired by a given trend, a given year and period, we release a collection.
Yes, we do. Our furniture collection makes your home look stunning and are even both practical and cosy. Furniture is such a key item in your home and it deserves all the attention when furnishing your home. You find among other things, couches, chairs, tables, consoles, cabinets, shelves, bookcases, mirrors and other furniture.
Take for example a look at the furniture series below, just to get you started.
Yes, we do. Our cushion collection creates a complete feeling at your home. The question is, is there such thing as too many cushions? We believe that there is always room for one more. Cushions give you the possibility to mix and match different colours and keep the vibe of the room vibrant and living.
Yes, we do. Our throws and blankets create a cosy feeling in your home interior. Sit back, relax and enjoy those late nights with the company of a warm blanket or throw. Blankets and throws are a trusty companion and a must-have accessory in every household.
Yes, we do. Our lamps are designed to light up even the darkest nights. They are elegant and decorative and matches the modern lifestyle. There are lamps for every taste, occasion and place. You find among other things, pendants, floor lamps, lamps, table lamps, wall lamps, light chains etc.
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